Shipping policy
Shipping Policy
AnshuTuffy Sarees
This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from AnshuTuffy Sarees.
1. Shipping Coverage
-
We currently ship across India
-
All orders are shipped through trusted third-party courier partners
-
Free Shipping is available on all orders, with no minimum purchase value
2. Order Processing Time
-
Orders are processed within 1–3 business days after payment confirmation
-
Orders placed on weekends or public holidays will be processed on the next business day
-
Customers will receive an order confirmation via email or WhatsApp
3. Delivery Timeline
-
Estimated delivery time: 7–10 business days
-
Delivery time may vary due to:
-
Courier service delays
-
Remote location deliveries
-
Weather conditions or natural calamities
-
Festival seasons or high-demand periods
-
⚠️ Delivery timelines are estimates and not guaranteed
4. Shipping Charges
-
Free Shipping on all orders
-
No additional shipping charges are applicable unless specifically mentioned during checkout
5. Address & Delivery Responsibility
-
Customers must ensure that the shipping address and contact details are accurate and complete
-
AnshuTuffy Sarees is not responsible for:
-
Failed deliveries due to incorrect address
-
Incorrect phone number or unavailability of recipient
-
-
Re-shipping charges (if applicable) will be borne by the customer
6. Order Tracking
-
Once dispatched, tracking details will be shared via email or WhatsApp
-
Tracking updates are subject to courier partner systems
7. Delayed or Lost Shipments
-
In case of unusual delay, customers may contact us for assistance
-
If a shipment is confirmed lost by the courier:
-
Replacement or refund will be processed at our discretion
-
Subject to courier investigation outcome
-
8. Damaged Packages on Delivery
-
If the outer package appears damaged:
-
Record a clear unboxing video before opening
-
Do not accept visibly tampered packages without video proof
-
-
Damage claims without unboxing video will not be entertained
9. International Shipping
-
Currently, international shipping is not available
-
Any future updates will be announced on the website
10. Force Majeure
We are not responsible for shipping delays caused by:
-
Natural disasters
-
Government regulations
-
Pandemics
-
Transportation strikes
-
Courier partner operational issues
11. Policy Updates
-
AnshuTuffy Sarees reserves the right to update this Shipping Policy at any time
-
Changes take effect immediately upon posting on the website
12. Contact Information
For shipping-related queries, contact:
-
📱 Phone: 9697999976
-
📧 Email: AnshuTuffysarees@gmail.com